Sun, 07 Jan 2007

nearly a year later, a hint to why they screwed up?

Despite having closed my easystreet membership a long time ago I just got a letter from them advising me of some changes to their service - that makes a reference to other previous letters I never got. Interestingly this letter is a) 2 weeks late, and b) addressed to the right street address but wrong state and postcode.

So I can theorise, despite me calling them up and clarifying my postal address over the phone the first time it became obvious they lost the cheque, that all this time they sent it to the wrong address or something?

Now have moved to a just as easy to use (if not easier) online savings account via BankWest at that even has a higher interest rate than easystreet. So at least some good came of all of this.

Posted at: 15:57 | category: /rants/easystreet | # | 0 comments