Tue, 28 Feb 2006
easystreet financial services not very easyyes, this is a whinge. in the big picture this is not of consequence but it is bugging the hell out of me.
I had a need to upgrade my car unfortunately, so organised a loan from easystreet financial services. As I know I am fairly impatient I wanted to get the loan all approved before setting out to search for a car as I wanted to be able to pay for it in the spot. After a car was found, then came the delays as it turns out they had somehow not finished my application and still had stuff to do. It is now nearly 2 weeks after I got the following email from them (and a week after I assured the seller I had the money right at hand) and still no cheque:
We advise that we have received the documentation required and your loan is ready to be funded. Once you have found a car contact us with the name of who you wish to buy the car from and we will print a cheque for the requested amount.Generally I have been happy with EasyStreets low cost online services but looks like anything that needs human attention is destined to end up a shambles.
posted comments -
Well, easystreet seems the worst in service. I opened an online account, but the internet banking was down for a week. It's a WEEK, how terrible it's. And there is not a word on their website to advise the unavailability. I tried many times, it gave different errors on different dates. I was really surprised that they didn't test it first and roll it out to production. Seems the IT people was working on their production server. Very very unprofessional!